8/2/2023 0 Comments Barchester staff handbookOur residents aren't allowed crisps or chocolate, we have to beg for juice, ice cream, yoghurt.when I came to interview I was impressed with how barchester supposedly operate but I've come to realise its a facade at least in my home. Our food that we serve residents is meant to be 5 star but as carers we are often embarrassed to serve what the chef presents us with, especially since our manager made him cut costs and food quality severely. Very catty culture where people not only inform but staff lie about people to their superiors to suck up and proven to be devious residents are trusted over hard working honest staff members that are getting thrown under the bus. ![]() Some wings are grossly understaffed and sometimes you are expected to single man and perform all aspects of care for a whole wing by yourself and management don't care and still expect everything done as normal, all personal care done, meds done on time and sometimes EXTRA paperwork. ![]() A joke to work here, getting told off for not doing things to barchester standards when you have had zero or little training.
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